Last Updated: September 22, 2023


This privacy policy (“Policy”) describes how Loxx Boxx Inc.  and its related companies (“Company”) collect, use and share personal information of users of the Loxx Boxx products, service, website or mobile application (collectively, the “Service”). Any capitalized terms not otherwise defined in this Policy have the meaning assigned to them in our Terms of Service. We use common industry standards to safeguard the data we collect. This Policy also applies to any of our other websites that post this Policy. This Policy does not apply to websites that post different statements.



The Services do not support “Do Not Track” browser settings and do not currently participate in any “Do Not Track” framework that would enable us to respond to Do Not Track signals.




We get information about you in a range of ways.


Information You Give Us. When you register for an account or place an order, we may ask you for and collect your‎ name, email address, phone number, username, password, billing address, shipping address. We may also collect any other information you directly give us on our Service.


Location Information. We do not collect or track location data through the app. However, we do collect location information as part of the registration process to confirm the location of the Boxx and we receive information related to the location of the Boxx from our Carrier tracking data.


Parcel Tracking Information. You may provide us access to your email for the purpose of our provision of the Service, including for the purpose of scanning inbound email messages for tracking number(s) and other parcel tracking information.


Package Information. When you use the Service in connection with a Loxx Boxx package protector, we may capture “envelope information” about the packages you send or receive including, for example, the package source or origin, tracking number(s), destination, courier information, delivery information, confirmation of delivery, dimensions, or weight.


Loxx Boxx Data. In addition to Package Information, some of our products may be enabled with additional features that necessarily collect data. Our package protectors keep a log of the access times and access codes used to access the product If a product includes the ability to provide internal temperature notifications, temperature data will also be collected. If a product has the ability to take pictures inside the box of delivered packages, those images will also be collected.


Information We Get From Others. We may get information about you from other sources. We may add this to information we get from this Service.


Information Automatically Collected. We automatically log information about you and your device. For example, when using our Service, we may log your device’s operating system type, language, browser type (where applicable), IP address, the website you visited before browsing to our Service (where applicable), access times and information about your use of and actions on our Service. Additionally, we may also automatically collect Package Information when scanning your Email Information as stated above.


Cookies. On our website, may log information using "cookies." Cookies are small data files stored on your hard drive by a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Service.    This type of information is collected to make the Service more useful to you and to tailor the experience with us to meet your special interests and needs.

GOOGLE API SERVICES.  Loxx Boxx's App use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.”




We use your personal information to:

  • provide you with the Service, and any other information, products or services that you specifically request from us.
  • operate, maintain, improve, and enhance the Service.
  • process and deliver contest entries and rewards.
  • respond to comments and questions and provide customer service.
  • optimize Service features and design new products and services.
  • send information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
  • communicate about promotions, upcoming events, and other news about products and services we may offer from time to time.
  • notify you when Services updates are available, and of changes to any products or services we offer or provide though it.
  • fulfill any other purpose for which you provide it.
  • link or combine user information with other personal information.
  • prevent, investigate, and deter against user complaints, possible fraudulent, unauthorized, or illegal activity, violations of our Terms of Use or Terms of Sale, or for other security purposes.
  • to enforce our Terms of Use; and
  • provide and deliver products and services customers request.
  • to reset any products that you have returned, abandoned or otherwise disposed of.
  • carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
  • to comply with our legal obligations.




We may share your personal information:


  • When we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.
  • With respect to Package Information and Loxx Boxx Data only, with our vendors or others who may work with us for delivery tracking or logistics solutions.
  • For legal, protection, and safety purposes, including, but not limited to (i) comply with laws, (ii) respond to lawful requests and legal processes with proper documentation, (iii) protect the rights and property of Loxx Boxx Inc., our agents, customers, and others (including enforcing our agreements, policies, and terms of use), and (iv) in an emergency (this includes protecting the safety of our employees and agents, our customers, or any person in our sole discretion).
  • We may share information with those who need it to do work for us.




We do not knowingly collect personal information from children without parental consent. Users must be 18 years old or older to use the Service. If we learn that we have inadvertently obtained information from or about a child we will promptly delete the information.




The Service may contain links to third-party websites, products or services. The Service may also offer content from third parties. Information collected by third parties is governed by those third party’s privacy policies.




Our servers are located in the United States of America.  If you are accessing the site and service from outside the United States, please be advised that through your continued use of the site or service, which is governed by U.S. law and this Privacy Policy, you are transferring your personal information to the United States and you consent to that transfer and the maintenance and processing of such information in the United States. 




Our marketing emails tell you how to “opt-out.” If you opt out, we may still send you non-marketing emails. Non-marketing emails include emails about your accounts and our business dealings with you.


You may send requests about personal information to our Contact Information below. You can request to change contact choices, opt-out of our sharing with others, and update your personal information.


You can typically remove and reject cookies from our Service with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Service works for you.


CONTACT INFORMATION. We welcome your comments or questions about this privacy policy. You may also contact us at our address:


Loxx Boxx Inc.

2550 W. Clemmonsville Rd

Winston-Salem, NC 27127


CHANGES TO THIS PRIVACY POLICY. We may change this privacy policy. If we make any changes, we will change the Last Updated date above.